Hey there! If you’re reading this, chances are you’ve got something on your mind—maybe a question about our chic bags, a suggestion to make things even better, or just a friendly hello. Whatever it is, we’re all ears. Seriously, we thrive on your feedback.
Fun fact: Our founder, Lisa, still replies to every single email herself. It started as a way to stay connected when we were just a tiny startup, and now? Well, let’s just say she’s not giving up that habit anytime soon. There’s something special about hearing directly from you.
Need help picking the perfect bag for your next adventure? Or maybe you spotted a hiccup in your order? Here’s how to reach us:
Prefer typing on the go? Shoot us a message via Live Chat (that little icon in the corner). Our team’s real people, not bots, promise.
Here’s the thing—we don’t just sell bags. We’re building a community of folks who love style without the fuss. When you share your thoughts, whether it’s a rave review or a “hey, this could be better,” we take it to heart. Last year, your feedback helped us redesign our best-selling tote’s straps. True story.
So go ahead, hit us up. Even if it’s just to say hi. We’re listening.
— The rchicbagworld team (and Lisa’s inbox)
