Shipping Overview
We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed through a streamlined system to ensure your items are packed securely and dispatched promptly. Whether you're shopping for everyday essentials or statement pieces, our team handles each shipment with meticulous attention to detail. Orders are typically prepared for dispatch within 1-2 business days, excluding weekends and holidays.
Shipping Timeframe
Processing times may vary slightly depending on order volume and product availability. Once your order is confirmed, our team works diligently to prepare it for shipment. Domestic deliveries generally take 3-5 business days after processing, while international shipments may require additional transit time. Please note that unforeseen circumstances such as weather disruptions or carrier delays may occasionally extend delivery windows.
Shipping Costs
We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Shipping fees are automatically calculated at checkout based on your delivery address and order value. For premium or expedited shipping options, please contact our customer service team for personalized assistance.
Shipping Regions
We currently ship to most countries worldwide, including major destinations in North America, Europe, Asia, and Oceania. Some remote locations or areas with restricted delivery access may not be serviceable. During checkout, our system will automatically verify if we can deliver to your specified address. For inquiries about specific regions not listed, please reach out to our support team before placing your order.
Order Tracking
Once your order ships, you'll receive a confirmation email containing your tracking number and a link to monitor your package's journey. Our tracking system provides real-time updates from the moment your items leave our facility until they arrive at your doorstep. If you haven't received tracking information within 3 business days of your order confirmation, please check your spam folder or contact us for assistance.
Delayed or Lost Shipments
While we make every effort to ensure timely deliveries, occasional delays may occur due to factors beyond our control. If your shipment hasn't arrived within the estimated timeframe, please first check the tracking information for updates. For packages marked as delivered that you haven't received, or for shipments significantly delayed beyond the expected window, contact our customer service team immediately at
[email protected]. We'll work with the carrier to resolve the issue promptly.
Customs & Import Duties
International customers may be subject to customs fees, import taxes, or other charges imposed by the destination country. These fees are the responsibility of the recipient and are not included in our shipping charges or product prices. We recommend checking with your local customs office to understand potential additional costs before placing an order. Please note that we cannot predict or control these charges, and they may vary based on your country's regulations and the declared value of your shipment.